For medical questions, our triage nurses are available by phone and through the patient portal. For scheduling, updates, or forms, our front-office team is always ready to help. If it’s after hours, our nurse advice line is available 24/7.

Simply call our Bend or Redmond pediatric office or send a message through the patient portal. We understand that family schedules change and will help you find a new time that works.

We follow all HIPAA privacy regulations and use secure electronic medical records to protect your child’s information. Only authorized team members involved in your child’s care can access their chart.

COPA offers interpreters and translation services for families who prefer care in a language other than English, including in-person Spanish interpreters. We’re committed to clear, comfortable communication for every family.

You can request pediatric immunization records through the patient portal or by calling our office. We’ll provide a clear, up-to-date immunization report that meets school and childcare requirements.